Damaged or Wrong Item?

We stand behind our gear. Arrived damaged or wrong? We'll make it right.

If Your Item Arrives Damaged or Incorrect

1. Start in the Returns & Exchanges Portal. Head to our returns portal. Enter your order number and email.

2. Select "Damaged/Wrong Item." Choose the reason that fits. Photos may be requested so our team can review fast.

3. We cover the exchange. Damaged or incorrect items get fixed at no cost.

4. Replacement or refund. Once confirmed, we ship the correct item or refund your original payment method (store credit if you'd rather).

Notice an issue after wearing or playing, past the 30-day window? Chat with our team. Have photos ready. We handle these case by case.

Include the packing slip from the Returns Center. Missing it slows processing.
Damaged in transit? Keep all packaging, get photos. Helps us file a claim with the carrier.

Still unsure? Chat with us. We'll guide you through next steps.