Changing or Cancelling an Order

We start processing fast, so changes or cancellations aren't always possible once you've submitted.

What's Possible#

Not packed or shipped yet? We may be able to update or cancel it.

In fulfillment or shipped? No changes at that point.

What to Do#

Need a different size or product? Let it arrive, then use our Returns & Exchanges Portal to set up a return or exchange.

Need to cancel? Chat with us right away. We'll check your order status and let you know what's possible.

Tips#

• Double-check size, shipping address, and payment before placing your order. Cuts down on needing changes later.
• Returns and exchanges are simple. US exchanges are free.

Still have questions? Chat with us. We'll do what we can.