What is Storelli’s return policy?

Returns Made Simple

Order with confidence. If it's not right, our Returns & Exchanges Center makes it easy, wherever you are.

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General Policy

  • 30 days from delivery to return.
  • Items must be unused, unwashed, tags attached, original packaging.
  • Try it on for fit. Just keep it in new condition.

By Region

  • US, Canada, Germany, France & Netherlands
  • Exchanges: Free through the Returns Center.
  • Returns: $6 fee, deducted from your refund.
  • Rest of the World
  • Exchanges: Return your item, place a new order for the replacement.
  • Returns: $3 handling fee. You'll need your own return label.
  • Store credit + bonus: Offsets your return shipping and makes reordering easy.

Refunds

  • Issued once we receive and inspect your return.
  • Up to 7 business days to process. 2-5 more for funds to land, depending on your bank.
  • Discount code on the order? Refund adjusts proportionally.

Exceptions

  • Past 30 days, returns are generally closed. Unused items may qualify for store credit as an exception.
  • Damaged, used, or worn items don't qualify.
  • Wrong or defective item? Chat with us. We'll make it right.

Tip: Fastest path, every time: Returns & Exchanges Portal.

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