Returns Made Simple
Order with confidence. If it's not right, our Returns & Exchanges Center makes it easy, wherever you are.
π Start your return or exchange here
General Policy
- 30 days from delivery to return.
- Items must be unused, unwashed, tags attached, original packaging.
- Try it on for fit. Just keep it in new condition.
By Region
- US, Canada, Germany, France & Netherlands
- Exchanges: Free through the Returns Center.
- Returns: $6 fee, deducted from your refund.
- Rest of the World
- Exchanges: Return your item, place a new order for the replacement.
- Returns: $3 handling fee. You'll need your own return label.
- Store credit + bonus: Offsets your return shipping and makes reordering easy.
Refunds
- Issued once we receive and inspect your return.
- Up to 7 business days to process. 2-5 more for funds to land, depending on your bank.
- Discount code on the order? Refund adjusts proportionally.
Exceptions
- Past 30 days, returns are generally closed. Unused items may qualify for store credit as an exception.
- Damaged, used, or worn items don't qualify.
- Wrong or defective item? Chat with us. We'll make it right.
Tip: Fastest path, every time: Returns & Exchanges Portal.