Return Shipping Costs

Depends on where you're located. Every return starts through the Returns & Exchanges Portal.

US, Canada, Germany, France & Netherlands#

• Exchanges: Always free.
• Returns: $6 fee, deducted from your refund. Storelli provides the label.

Rest of the World#

• Exchanges: Not available directly. Return the item, place a new order for the replacement.
• Returns: You arrange and pay for your own return label. $3 handling fee applies.
• Store credit option: Choose store credit over a refund, get a small bonus to offset shipping. Makes indirect exchanges easier.

Tip: Start every return through the Returns & Exchanges Portal. It guides you through the right process for your region.