International Returns

We ship worldwide. Returns should feel just as easy, wherever you are.

United States and United Kingdom#

Prepaid return label through our Returns Center. Standard process, no extra steps.

1. Go to the Returns & Exchanges Portal.
2. Enter your order number and email.
3. Select the items to return or exchange.
4. Download and print your label.
5. Ship using the label provided.

Exchanges free. Returns carry a small handling fee, deducted from your refund.

All Other Countries#

No prepaid labels outside the US and UK yet. You'll arrange and cover return shipping.

1. Start your return through the Returns & Exchanges Portal.
2. Select items and your preferred resolution: refund or store credit.
3. Ship to the address provided, at your own expense.
4. Once we receive and inspect, we process your refund or credit.

Store credit note: Choose store credit over a refund, get a bonus. Offsets international shipping costs, makes reordering easier.

Tips for International Returns#

• Ship with tracking. We can't process what we don't receive.
• Send it within a reasonable window. International shipping takes longer, we factor that in. Just don't let it sit for months.
• Unused, unwashed, tags on, original packaging. Same policy everywhere.

We're Working On It#

International returns aren't perfect yet. We're expanding prepaid label coverage. For now, store credit with the bonus is the best way to minimize costs.

Need help? Chat with us or email. We'll walk you through your specific country.